
Technologies
ICTWORKS delivers intelligent software solutions that combine AI, automation, and best-in-class platforms to accelerate your digital transformation. From workflow automation to security monitoring and AI-powered customer and employee experiences.
Products
01Insurance Assistant
Policy-to-claims automation with AI that reads documents, surfaces risk, and connects to your insurance systems.
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02Tourism Assistant
Corporate knowledge in one assistant: policies, technical docs, and compliance answers in seconds.
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03HelpMix
Conversational IT help desk: account recovery, access requests, tickets, and knowledge search with verified identity.
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04CustomAI
Private LLM architectures, fine-tuning, and continual learning tailored to your data and governance model.
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05Conboard
Customer experience intelligence that analyses service conversations and turns them into measurable, actionable insight with AI coaching and performance tracking.
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01AI Automation
Build intelligent workflows with n8n. Integrate systems, automate repetitive tasks, and orchestrate processes with AI-powered automation.
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02Security (DataDog)
End-to-end monitoring and security with DataDog. Observability, performance monitoring, and security analytics for your IT ecosystem.
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03AI Employee Solutions (EX)
Transform the employee experience with AI. Internal chatbots, knowledge management, onboarding automation, and workflow optimisation.
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04AI Customer Solutions (CX)
Enhance customer engagement with AI. Intelligent chatbots, virtual assistants, sentiment analysis, and personalised interactions.
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Shape the next release with a team that ships
Tell us about your stack, timelines, and risk picture, we’ll map the right automation, observability, and AI surface.
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